Login errors on Xi Government Cloud platforms

Incident Report for Nutanix

Resolved

Posted Sep 16, 2020 - 05:25 PDT

Update

Root cause of this login issue has been identified and mitigation is in progress. Users with existing Frame sessions are not impacted.

Posted Sep 16, 2020 - 04:55 PDT

Investigating

Users accessing Xi Government Cloud platforms (frame.nutanix.us, beam.nutanix.us, console.nutanix.us) are experiencing high rates of failure during login. Other platforms are not impacted. This issue is being investigated.

Posted Sep 16, 2020 - 04:01 PDT