Unable to Access the Frame Platform

Incident Report for Nutanix

Resolved

The Nutanix Systems team executed the MPR (Master Password Rotation) procedure in order to rotate the master password as required for security compliance. The process was completed but a few components of the process were reported as failed. Following the processing of the procedure, customers were unable to access the Frame Platform.

Posted Aug 28, 2021 - 00:30 PDT